[2025 Picks] Top 5 Rental Services for Foreigners in Japan: Compared by English Support & Approval Rates

Introduction: Why Do Agents Ignore You on GaijinPot?

"I inquired about 10 apartments on GaijinPot, but only got one reply. And even that one said, 'Sorry, that room is already taken'..."

This is a rite of passage for almost every foreigner looking for housing in Japan. It's called "Ghosting."

Why does this happen on sites that claim to be "Foreigner Friendly"? The answer is simple: Portal sites are just "catalogs."

Most real estate agents listing properties there only call the management company after they receive your inquiry to ask, "Is a foreigner okay?" When the answer is "No" (which is often), they don't even bother to reply to you to save time.

But you don't have to give up. If you choose "Foreigner Specialists" or "Innovative Tech Companies," you will never be ignored.

Based on the latest reviews and data from 2025, we have selected the Top 5 Services where you are guaranteed to get a reply and pass the screening.

What You Will Learn

• ✅ The Golden Rule: How to correctly use Portal Sites vs. Agents.
• ✅ Top 5 Picks: The best services categorized by your needs.
• ✅ Warning: Services you should avoid due to bad reputation.

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The Golden Rule: Portals vs. Agents

To avoid failure, you need to understand the structure of the industry.

❌ The Failure Pattern: Relying on Portals

• Action: Inquiring randomly on GaijinPot or Real Estate Japan.
• Result: No reply (Ghosting). Or being lured in by "Bait-and-switch" listings only to be told the room is gone.
• Reason: The quality of agents on these sites varies greatly.

⭕️ The Success Pattern: Appointing an Agent

• Action: Appointing a trusted "Specialist Agent" and letting them search for you.
• Result: They only present properties that match your criteria AND are confirmed "Foreigner-Friendly."
• Reason: They act as your Partner, not just a listing service.

💡 Pro Tip Use GaijinPot only as a "catalog to know the market price." If you find a property you like, don't inquire there. Instead, ask one of the "Selected Agents" below: "Can you handle this property (or something similar)?" This is the winning strategy.

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The Top 5 Picks (2025 Edition)

Choose the best service according to your specific situation.

👑 1. Best-Estate.jp

~ Best for Pre-Arrival & Peace of Mind ~

Operated by "GTN," the largest guarantor company specializing in foreigners.

• Type: Foreigner Specialist Agent
• English Support: ◎ (Supports 7 languages)
• Approval Rate: ◎ Almost 100% (Because they do the screening themselves)

Pros:

• Complete the contract online while you are still overseas.
• Multilingual support for setting up electricity, gas, and water.

Cons:

• Initial costs are not the cheapest (includes a "peace of mind" premium).

Recommended For: People who speak zero Japanese or want to secure a home before arriving in Japan.

👉 Visit Best-Estate Official Site

💰 2. UR Housing (UR Chintai)

~ Best for Long-Term & Cost Performance ~

Public housing operated by the Japanese government agency (Urban Renaissance Agency).

• Type: Direct Landlord (Public)
• English Support: △ (Counter staff often speak only Japanese)
• Approval Rate: ◎ High (Nationality doesn't matter if you meet income requirements)

Pros:

• 0 Key Money, 0 Agent Fee, 0 Renewal Fee, No Guarantor needed.
• The most "White" (transparent) contract in Japan. The longer you stay, the more you save.

Cons:

• The paperwork is bureaucratic and tedious (Bringing a Japanese-speaking friend is recommended).

Recommended For: People who want to save money and plan to stay for 2+ years.

👉 Visit UR Housing Official Site

🤝 3. Apts.jp

~ Best for Professionals in Tokyo ~

A real estate agency in Tokyo run by foreigners, for foreigners.

• Type: Brokerage Agent (Tokyo focused)
• English Support: ◎ Native
• Approval Rate: ○ High (They pre-check foreigner eligibility)

Pros:

• Response time is incredibly fast.
• Great reputation on social media; they do not deal with "bait" listings.

Cons:

• They rarely handle budget properties under 100,000 yen/month.

Recommended For: Professionals working in Tokyo who want high-quality service. Note: Blackship Realty is also highly recommended for luxury properties.

👉 Visit Apts.jp Official Site

💻 4. unito

~ Best for Nomads & Flexibility ~

A modern housing service with an innovative "Rent-back" system where rent decreases on days you don't stay.

• Type: Modern Rental (with Re-rent feature)
• English Support: ○ (Completed via App)
• Approval Rate: ◎ Same-day (Credit Card screening)

Pros:

• No Deposit, No Key Money, No Guarantor.
• Move in on the same day with just a smartphone.
• Fully furnished.

Cons:

• The cost per square meter is higher than standard rentals.

Recommended For: Frequent travelers, digital nomads, or those looking for temporary housing.

👉 Visit unito Official Site

🏠 5. Oakhouse

~ Best for Singles & Community ~

One of the largest Share House operators in Japan.

• Type: Share House / Apartment
• English Support: ◎
• Approval Rate: ◎ Easy

Pros:

• Furnished and low initial costs.
• Great for making friends with Japanese locals and other foreigners.

Cons:

• Kitchens and showers are shared (Privacy is not 100%).

Recommended For: People who want to make friends and minimize startup costs.

👉 Visit Oakhouse Official Site

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Comparison Table: At a Glance

Service	Initial Cost	English	Difficulty	Best For
Best-Estate	Average	◎ Native	Easy	Pre-arrival / No Japanese
UR Housing	Low	△ Japanese	Medium	Long-term / Budget
Apts.jp	Average	◎ Native	Medium	Tokyo Professionals
unito	Low	○ App	Instant	Nomads / Short-term
Oakhouse	Low	◎	Easy	Singles / Community

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⚠️ Services to Avoid (The "Avoid" List)

Services with poor reputations or that are too difficult for beginners.

• ❌ Sakura House: Frequently cited on Reddit for being "unhygienic," "overpriced," and having "poor customer service." Oakhouse is a safer bet.
• ❌ Uchikomi / Canary: "No Agent Fee" sounds attractive, but full Japanese proficiency is required. Also, the rejection rate for foreigners is high, often resulting in a waste of time.

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Conclusion: Your Action Plan

If you are unsure, use this flowchart and list to decide.

1. Are you "Pre-arrival" (Outside Japan)? 👉 YES: Contract online with Best-Estate.jp.

2. Do you want to live "Cheaply and for a Long Time"? 👉 YES: Search for UR Housing.

3. Do you want to find a "Nice Apartment in Tokyo" efficiently? 👉 YES: Consult with Apts.jp.

4. Do you want to move "Flexibly and Lightly"? 👉 YES: Move in today with unito.

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💡 Essential Tools for Smart Foreigners

• Wise: Whichever service you use, use Wise to pay your initial costs. You can save thousands of yen in fees compared to bank transfers.
• Mobal SIM: You need a Japanese phone number for housing applications. Mobal allows you to get a contract even before receiving your Residence Card.

Good luck finding your perfect home in Japan!